The COVID-19 pandemic highlighted the deficiencies in broadband infrastructure and availability of reliable, high-speed services in many rural areas as compared to services available in the more densely populated urban areas of the United States. Broadband is essential and crucial for communication, education, healthcare, entertainment, commerce, AI, XR, and more.

The paper outlines the many steps an internet service provider (ISP) must take to deliver new, reliable, high-speed services to homes, businesses, and communities in rural and tribal areas.