Benefits Program Coronavirus Resource Center

Group Health Program (GHP)

COVID-19 Tests and Vaccines

Testing is covered at no cost to participants and covered dependents as part of an office visit, telehealth visit, or urgent care or emergency room visit. Testing costs are not covered for return to work or school documentation requirements. COVID-19 vaccinations are also 100% paid by GHP similar to other preventive care benefits. During the public health emergency, GHP will pay the entire cost even if the vaccine is administered by an out-of-network provider.

GHP Trust Committee members and rural telecom leaders share their thoughts on the importance to get a COVID-19 vaccine. Click below to listen to their video message on "Why It's Worth a Shot."

Teladoc® www.teladoc.com Phone (800) 835-2362
Virtual care is recommended by the Centers for Disease Control and Prevention (CDC) as the way to get care and help avoid exposure and spread of potentially contagious viruses. GHP’s telehealth service provider, Teladoc, provides medical plan participants and covered dependents high-quality care via phone, video and mobile app. Behavioral health services are also available to participants and their adult age dependents to help with issues like stress, anxiety, job pressures, substance abuse and more.

Express Scripts Inc. (ESI) www.express-scripts.com
Phone GHP Rx Plan (800) 849-9410, GHP Medicare Rx Plan (877) 703-7338
GHP prescription pharmacy manager Express Scripts provides online refills or renewal of prescription medications helping participants stay on track with medications. Home delivery of medications will reduce potential exposure to COVID-19.

Express Scripts COVID-19 Resources and Home Delivery Information

myNurseLine Phone (855) 688-9773
Care counselors are available through GHP’s service partner OptumHealth. Trained healthcare professionals provide support 24 hours per day, seven days a week to help individuals with health-related questions. This includes prevention, treatment options and information to differentiate between COVID-19, cold and flu symptoms.

UnitedHealthcare/Optum Public Crisis Support Health Line Phone (866) 342-6892
This emotional support help line is free of charge and available to anyone 24 hours a day, seven days a week. Caring professionals will connect individuals, and their family and friends, to resources.

UnitedHealthcare Coronavirus FAQ

UnitedHealthcare Substance Use Treatment Helpline Phone (855) 780-5955
This program is available at no cost to GHP medical plan participants. The helpline is an anonymous channel that provides a direct 24/7 link to licensed care advocates to listen and provide information and decision support.

Substance Use Disorder Flyer

GHP Wellness Connections

Available to NTCA members enrolled in a GHP medical plan, this workplace wellness plan promotes awareness of health and well-being through rewardable, healthy, habit-forming actions and uses the Rally Health portal as a fun and easy way for participants to engage with their health.

Savings Plan

Frequently Asked Questions:
NTCA Benefit Plan Enrollment, Eligibility and Other Considerations from COVID-19 Issues and Regulations

Fidelity Investments Phone (800) 642-7131
As the Savings Plan’s service partner, Fidelity provides support to help participants understand the market volatility resulting from the coronavirus (COVID-19) outbreak. Read this Important Message from Fidelity Investments Chairman and CEO Abigail P. Johnson.

Fidelity NetBenefits® provides Savings Plan participants easy access to balances, account information and updates on market volatility.
Fidelity COVID-19 Resource Center
6 Tips to Navigate a Choppy Market
Managing Your Finances Webpage
Rethinking Risk
Viewpoints: Quarterly Market Updates

Retirement and Security (R&S) Program

Frequently Asked Questions:
NTCA Benefit Plan Enrollment, Eligibility and Other Considerations from COVID-19 Issues and Regulations

Benefits Program Webinar Archives*
*A members only resource. Must be logged in to view.

Missed out on one of our benefit plan educational online events? You can catch up by listening to recordings at your convenience.

VIEW ARCHIVES

Podcasts (hosted by Fidelity Investments)

To help individuals navigate through these unusual market conditions, Fidelity Investments provides a weekly 20 minute update with new developments, what to consider and top questions answered.

LISTEN NOW